SOUND MIXERS™ MERCH for All Seasons

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Shipping Policy

• Orders ship within 2–4 business days after purchase.

• During holidays/sales, allow 4–7 business days for processing.

• Customers pay all shipping fees, including international.

• Shipping times vary by destination but generally range 7–10 business days (U.S.) and 10–21 days (international).

• We do not guarantee delivery dates, especially for international orders.

• Tracking info is emailed upon shipment.

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Return & Refund Policy

• Returns accepted within 30 days of delivery.

• Items must be unworn, unwashed, with original tags/packaging.

• Customers pay for return shipping. We cover shipping for exchanges.

• No refunds for shipping costs unless we made an error.

• Refunds processed within 5–10 business days after receipt of the item.

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Privacy Policy

• We respect your privacy. Your data is only used to fulfill orders, communicate with you, and improve your shopping experience.

• We do not sell or share your personal data with third parties for marketing purposes.

• All payments are processed securely via our payment processor.

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Terms of Use

• By using our site or making a purchase, you agree to our policies.

• We reserve the right to change our pricing, product availability, or terms at any time without notice.

• Our gear and merch are not to be resold or altered for resale purposes without written permission.

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International Shipping

• Yes, we ship internationally.

• Rates are calculated at checkout.

• Customs fees/duties are the buyer’s responsibility.

• International orders may take up to 3 weeks depending on location and customs clearance.

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FAQs

How much is shipping?

Calculated at checkout based on location and weight.

Can I return an item if it doesn’t fit?

Yes, as long as it’s within 30 days and unworn/unwashed.

How do I contact support?

Email: Shop@soundmixersmerch.com Please allow 1–3 business days for a response.